The Museum Experience
John H. Falk and Lynn D. Dierking
"The Museum Experience is the first book to take the "visitor's eye view" of the museum visit. It integrates the authors' original research with that from a wide variety of disciplines as well as museum and visitor studies ranging from science centers and zoos to art and natural history museums. Written in clear, non-technical style, The Museum Experience gives museum professionals a thorough introduction to what is known about why people go to museums, what they do there, and what they learn. This book is an essential reference for all museum professionals concerned with communicating with the public. It has been used widely for college coursed in the United States, Canada and the UK, and has been translated into Japanese and Chinese." (Google Books)
Falk, J. H. & Dierking, L. D. (1992). The Museum Experience. Washington, D.C.: Whalesback Books.
The Manual of Museum Learning
Barry Lord (Ed.)
"This Manual is a practical guide to creating successful learning experiences in museums and related institutions such as public galleries, exhibition centers, science centers, zoos, botanical gardens, aquaria, and planetaria. Based on an understanding of museum learning as an experience that occurs within a personal, social, and physical context, it explores why, for whom, and how these contexts can be orchestrated in museum galleries with optimal results." (Google Books)
Lord, B. (Ed.). (2007). The Manual of Museum Learning. Plymouth: AltaMira Press.
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